I did extensive research on social learning and collaboration in the modern Canadian workplace, with a focus on social enterprise networking tools like Yammer. The focus of this white paper is social learning and collaboration through technology, as derived from interviews of mid-to-upper level managers from small-to-large enterprises with L&D and line of business managers. While the intent was to gather best practices, what became more apparent is that the current form of tools are too significant a leap for the Canadian workplace in their current form.

Benefits of social learning

Overall, social learning will become an increasingly important aspect of workplace training and development. The integration of social media and collaboration tools has revolutionized the way employees can connect and learn from one another.

There are many social network tools for businesses that allows employees to communicate, collaborate, and share information with one another. The platforms provide a secure and organized space for employees to share their knowledge and experience with each other, which can be especially beneficial for remote or dispersed teams.

One of the key benefits of using them for social learning is the ability for employees to seek out answers from their peers in real-time. Rather than waiting for a response from a supervisor or manager, employees can leverage the collective knowledge of their network to find the information they need to do their jobs effectively.

Another advantage is its ability to facilitate discussions and collaboration. The platforms allow employees to participate in conversations, ask questions, and share their thoughts with others. This type of interaction can be particularly valuable for employees who are working on a project together, as they can use Yammer to discuss challenges and share their perspectives.

Finally, they can also be used to share and store important information, such as company policies and procedures, best practices, and training materials. This information can be easily accessed by employees at any time, making it a valuable resource for ongoing learning and development.


In conclusion, social networking tools are a powerful tool for promoting social learning in the workplace. By providing employees with a platform to connect, collaborate, and share information, it can help organizations to foster a culture of continuous learning and development. However, the Canadian workplace is not ready for social learning without a fundamental change in how people communication. Recent re-imagination of social learning through platforms like Teams are slowly paving the way for social learning 2.0.

To read the full research, download my white paper.